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Tour Terms and Conditions

Welcome to Puerto Rico's Rock Climbing Adventure! By booking a tour with us, you agree to abide by the following Terms and Conditions. These are in place to ensure the safety and enjoyment of all participants.

1. Booking Policy:

  • All bookings must be made in advance and paid in full at the time of booking.

  • Payments are accepted via Stripe Integrated System or PayPal.

  • After booking, participants will receive a confirmation email with details of the tour. Please bring a copy of this confirmation (digital or printed) to the meeting point on the day of the tour.

  • Maximum group size is 12 people. Bookings are accepted on a first-come, first-served basis.

2. Cancellation and Refund Policy:

  • Cancellations made 4 days or more prior to the tour date will receive a 50% refund.

  • Cancellations made within 72 hours (3 days) of the tour date are not eligible for a refund.

  • Rescheduling is available up to 72 hours prior to the tour date, subject to availability. Requests to reschedule within the 72-hour window will follow the cancellation policy stated above.

  • Cancellations by Adventure Life PR: If Adventure Life PR must cancel the tour due to unsafe weather conditions or unforeseen circumstances, participants will be offered the option to reschedule or receive a full refund.

  • Weather-Related Cancellations: Tours will proceed in light rain, but in the case of severe weather (e.g., thunderstorms), the tour may be rescheduled. If participants cannot attend the rescheduled date, they will receive a full refund.

3. Participant Conduct and Responsibilities:

  • Conduct Expectations:

    • Participants must follow the guide’s instructions at all times to ensure safety.

    • Respect for fellow participants and the natural environment is expected at all times.

    • Any participant who refuses to follow safety guidelines or disrupts the tour may be removed without a refund.

  • Health and Safety:

    • Participants must be in good physical condition and disclose any medical conditions that could affect their ability to participate.

    • Children must be supervised by an adult, and both the adult and child must follow safety instructions.

  • Suitability for Children:

    • The tour is family-friendly and suitable for children, provided they are supervised by an adult at all times.

4. Activity Conduct Rules:

To ensure a safe and enjoyable experience, all participants are expected to follow these conduct rules:

  • Wear the provided safety equipment (helmets, harnesses, etc.) at all times during the activity.

  • Listen carefully to the guide's safety briefing and instructions before starting the climb.

  • Follow the climbing route guidelines, and do not attempt climbs that are not part of the designated routes.

  • Keep a respectful distance from other participants while climbing.

  • Do not engage in unsafe behavior or distract others during the climb.

  • Any behavior that endangers yourself or others may result in removal from the tour without a refund.

5. Liability Waiver:

  • All participants are required to sign a Liability Waiver before taking part in the tour. The waiver acknowledges the inherent risks involved in outdoor rock climbing and states that participants assume responsibility for their own safety during the tour.

  • Failure to sign the waiver will result in exclusion from the tour, and no refunds will be issued.

6. Late Arrivals:

  • Participants must arrive at the meeting point by 8:30 AM for a prompt 9:00 AM departure. Late arrivals may result in participants missing the tour, with no refund or rescheduling option.

7. Photography and Media:

  • By participating in the tour, you consent to being photographed or filmed for promotional purposes, unless otherwise notified in writing before the tour.

8. Special Requirements:

  • If you have any special requirements or questions, please contact us ahead of time to ensure that we can accommodate your needs.

9. Contact Information:

If you have any questions or need further assistance, please contact us at:

These Terms and Conditions are designed to provide clarity and protect both the participants and the tour operators. By booking your tour, you agree to abide by all of the terms listed above. We look forward to offering you a safe and enjoyable adventure!

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